The New Maslow Hierarchy; Entitlement of Cell Phones and TV

Most people don’t realize it, but they adhere to a system of need fulfillment every day.  What do I need to get through today?  And … Continue reading

Health Care Reform is here and the IRS is in Charge

You may not have realized that the Americans with Care Act, also known as Health Care Reform or “Obamacare”, will be administered and enforced by the … Continue reading

Commercial Collections – the Canary in the Economic Coalmine!

Commercial collections are referred to in a variety of ways and terms.  Usually as “business-to-business” or B2B accounts.  They are significantly different in process and … Continue reading

How long can you collect a debt?

The statute of limitations on a debt is a fairly misunderstood term, and its meaning can confuse even the most-experienced creditors. The most-oft heard number … Continue reading

Collectors know the economy well!

I recently engaged in a discussion with a real estate agent about the up-tick in the local market.  He was very encouraged with recent activity, … Continue reading

What balance is “too small” to send to collections?

We often get asked what the smallest balance we’ll accept for collection, or what’s too small for the work.  The answer is a bit more … Continue reading

Another Regulator – Impact of the CFPB for Bill Collectors

The Bureau has been taking form for over a year now, and is about to launch itself completely into the debt collection industry as the … Continue reading

The Benefits of Industry Conferences – ACA 2012

I have been a regular attendee to credit and collection industry conferences and conventions for over 20 years and find the benefits almost always outweigh … Continue reading