"Do I have to accept any payment a consumer sends me?"

We frequently get asked about accepting payments people send in, and if they are stuck in a “contract” if they accept the payment.  I am … Continue reading

JA Finance Park – Coming to Your Area Soon!

One of my favorite distractions from my day-job is to speak or present at a school.  Over the years, I have had many opportunities to … Continue reading

“My company is the Best! Until I leave.”

Several years ago, I was called on by a salesperson from a financial institution whose motto is modestly put as “The World’s Greatest Bank!”.  I … Continue reading

If you think health care is expensive now, wait until it’s free!

Are you ready for your health insurance premiums to at least double between now and 2016?  According to a report by the IRS handed out … Continue reading

The Fiscal Cliff and Health Care Collections – Did We Fall?

For the month of December, it was difficult to tune into any news source and not see a story about the “Fiscal Cliff” negotiations ongoing in … Continue reading

Keep trying to collect or write it off? What do your “good” customers think?

The debt collection business can be a tricky one.  All of our clients wish they didn’t need us, but they are glad we are here!  … Continue reading

Top 10 Reasons for not paying at Christmas Time!

It has been true for as long as there have been excuses to NOT pay your bills; Christmas time is a chance to skip a … Continue reading

Interest Charges and Unlawful Trade Practices

How many people does it take to properly calculate 9% interest on $100 past due balance?  How many are involved?! The age-old question about interest … Continue reading