2019 Collection Forum – November 12th, Medford

We have scheduled our next Collection Seminar for Tuesday, November 12th at the Hilton garden Inn in Medford!  Collection best-practices plus updates for state and … Continue reading

Money or Credit?

In a recent presentation, the speaker asked the rhetorical question: “In a credit-based economy, what is more important: Credit or money?” Many people, if not … Continue reading

Getting an Itemized Statement to Balance is Not Negotiable!

Imagine you have received a bill from a debt collector and you thought it had all been paid and taken care of some time ago.  … Continue reading

“Will you take my account for collection?”

We receive calls from people every week asking if they can place an account or accounts with us for collection. Sometimes, we have to tell … Continue reading

2018 is a Year of Technical Upgrades at Southern!

All businesses need to keep a strategic eye on the future of their industry and the products and services necessary to run their operations in … Continue reading

Oregon Collectors Association Scholarship is Available!

Since 1985, the Oregon Collectors Association (ORCA) has been fortunate to present scholarships to Oregon high school seniors who were going to college somewhere in … Continue reading

Adding Value – Partnerships That Train!

Many of our clients have participated in one of our hosted training seminars over the years, and more have attended a conference where we have … Continue reading

What is an “itemized statement” for debt collection purposes?

Southern is a third party debtor collector as defined by the federal Fair Debt Collection Practices Act (FDCPA) and as such we have certain legal obligations when … Continue reading