The Good We Do – Collectors’ Positive Impact on the Economy

Like many businesses, we belong to a national trade association that provides education, lobbying services, access and discounts to a variety of vendor partners, networking opportunities, and a host of professional improvement channels for it members.  I am a proud member and active contributor to our trade association; ACA International. (

Last week I attended our national convention in Fort Lauderdale, and among the many tidbits I brought back was the most-recent national survey of our industry, performed by Earnst & Young.  This survey shows an economic snapshot of the positive benefits our industry gives to the national economy.  ACA also took the time to break down state-by-state data and has placed this report for public viewing at:

Here are a few summary comments to consider:  based on 2010 data, the third-party collection industry recovered over $55 billion for creditors!  There is a direct + indirect payroll impact of over $10 billion with over 300,000 jobs with the industry and our affiliated business partners!

In Oregon, collectors recovered over $486 million in 2010, employ over 1100 people directly and the total direct + indirect payroll impact exceeds $64 million!  But the survey goes further, tracking and reporting volunteerism by our industry.  In Oregon, debt collectors contributed over $1.2 million and over 6800 hours to our favorite charities!

Occasionally, people comment to me something along the lines of: “People must not be happy to see you!”  But the fact is, our industry and our company makes a significant economic impact to every citizen in Oregon in a positive and meaningful way, either by reducing costs of goods and services or by contributing to needful causes and charities.  Our clients are very glad to see us!

Comments are closed.