Category Archives: Compliance
Southern is a third party debtor collector as defined by the federal Fair Debt Collection Practices Act (FDCPA) and as such we have certain legal obligations when … Continue reading
Equifax, Trans Union, and Experian, the three largest consumer credit reporting agencies (CRA’s) entered into an agreement with multiple states attorneys general and the federal … Continue reading
Perhaps the most-oft heard word in the credit and collection industry in the past five years is “compliance”. ACA International, the national trade association of collectors, has … Continue reading
Pressure has been growing in our industry that has created an environment in our industry that requires more documentation, more proof of debt, and more confirmation … Continue reading
The three major Credit Reporting Agencies (CRA’s) Equifax, Experian and Trans Union have announced they will significantly limit or reduce the information placed on a … Continue reading
The Consumer Financial Protection Bureau (CFPB) announced at a field hearing in Sacramento, California July 28, 2016 they plan to make it much easier for … Continue reading
Getting an Itemized Statement to Balance is Not Negotiable! 
“Will you take my account for collection?” 
2018 is a Year of Technical Upgrades at Southern! 
Oregon Collectors Association Scholarship is Available! 
Adding Value – Partnerships That Train! 