Category Archives: Ask the collector

When do we go to work? When should we be paid?

Southern has a number of programs for our various clients for collecting their unpaid debts.  What we do, when we do it, and what we charge … Continue reading

“How long will you work to collect my debts?”

This is one of the most oft-asked questions we get from our Clients and prospective clients.  And the answer is simple, and complex!  The simple … Continue reading

Can Southern Accept an Account if Workers Comp is Invloved?

We recently had a discussion regarding the Oregon rules for accepting accounts that may or may not be involved in a workers compensation claim, and the ending … Continue reading

My ex has to pay that! My divorce decree says so!

Perhaps you have been in the middle of a divorce yourself and spoke these words.  Maybe you’ve heard this while trying to get payment from … Continue reading

What is a "Short Sale" and why do some realtors want to bully creditors?

During the Great Recession, the phrase “Short Sale” was used in almost every news story and in every coffee shop that discussed the housing problems … Continue reading

How does a person not pay their bills but still buy a golf course?

The short answer is, “becasue they can”.  One of the most frequent, and frustrated, questions we get asked is; “How does a person go without … Continue reading

Collecting Across State Boarders

We frequently get asked about trying to collect from a debtor, both consumer and commercial, who reside in another state. What makes this such a challenge … Continue reading

"Do I have to accept any payment a consumer sends me?"

We frequently get asked about accepting payments people send in, and if they are stuck in a “contract” if they accept the payment.  I am … Continue reading