The Benefits of Industry Conferences – ACA 2012

I have been a regular attendee to credit and collection industry conferences and conventions for over 20 years and find the benefits almost always outweigh … Continue reading

The Good We Do – Collectors’ Positive Impact on the Economy

Like many businesses, we belong to a national trade association that provides education, lobbying services, access and discounts to a variety of vendor partners, networking … Continue reading

The federal healthcare act and third-party collectors

I was recently asked to comment on the Supreme Court’s ruling on the federal healthcare act for an upcoming article in a national publication.  I … Continue reading

Does TILA apply to me?

I recently took a phone call from a client that was in a slight panic over some recent “legal advice” they received at a training … Continue reading

How do you get people to pay you?

One question our Client Consultants get every month when delivering our clients’ checks is similar to the one above; how do we get people to … Continue reading

Collecting from people in a difficult economy

“What are you doing to try and collect from people in this difficult economy?” We have had to become more “creative” in our efforts to … Continue reading

Getting paid on a foreclosed property

“Do we get paid if there is a lien on a piece of property that is foreclosed?” The short answer is No.  We have all … Continue reading

Collecting from a person with assets

“How come someone who owes money can still have a new car, nice clothes, and nice house, but not make their payments to our company?” … Continue reading