The Fiscal Cliff and Health Care Collections – Did We Fall?

For the month of December, it was difficult to tune into any news source and not see a story about the “Fiscal Cliff” negotiations ongoing in … Continue reading

Keep trying to collect or write it off? What do your “good” customers think?

The debt collection business can be a tricky one.  All of our clients wish they didn’t need us, but they are glad we are here!  … Continue reading

Top 10 Reasons for not paying at Christmas Time!

It has been true for as long as there have been excuses to NOT pay your bills; Christmas time is a chance to skip a … Continue reading

Interest Charges and Unlawful Trade Practices

How many people does it take to properly calculate 9% interest on $100 past due balance?  How many are involved?! The age-old question about interest … Continue reading

The New Maslow Hierarchy; Entitlement of Cell Phones and TV

Most people don’t realize it, but they adhere to a system of need fulfillment every day.  What do I need to get through today?  And … Continue reading

Health Care Reform is here and the IRS is in Charge

You may not have realized that the Americans with Care Act, also known as Health Care Reform or “Obamacare”, will be administered and enforced by the … Continue reading

Commercial Collections – the Canary in the Economic Coalmine!

Commercial collections are referred to in a variety of ways and terms.  Usually as “business-to-business” or B2B accounts.  They are significantly different in process and … Continue reading

How long can you collect a debt?

The statute of limitations on a debt is a fairly misunderstood term, and its meaning can confuse even the most-experienced creditors. The most-oft heard number … Continue reading