Have you heard of E-Court?

Most of you see how technology improves life, making things go faster and easier and things become cheaper.  But not if you are the State … Continue reading

What is a "Short Sale" and why do some realtors want to bully creditors?

During the Great Recession, the phrase “Short Sale” was used in almost every news story and in every coffee shop that discussed the housing problems … Continue reading

How does a person not pay their bills but still buy a golf course?

The short answer is, “becasue they can”.  One of the most frequent, and frustrated, questions we get asked is; “How does a person go without … Continue reading

Collecting Across State Boarders

We frequently get asked about trying to collect from a debtor, both consumer and commercial, who reside in another state. What makes this such a challenge … Continue reading

CFPB – No One is “Too Small”

The Consumer Financial Protection Bureau (CFPB) is now accepting consumer complaints against debt collectors via their web portal (consumerfinance.gov) and I have been through a … Continue reading

CFPB Requires Response to Consumer Complaints

I recently signed up with the Consumer Financial Protection Bureau (CFPB) so they can send me consumer complaints and our company will be required to … Continue reading

"Do I have to accept any payment a consumer sends me?"

We frequently get asked about accepting payments people send in, and if they are stuck in a “contract” if they accept the payment.  I am … Continue reading

JA Finance Park – Coming to Your Area Soon!

One of my favorite distractions from my day-job is to speak or present at a school.  Over the years, I have had many opportunities to … Continue reading