Collecting Across State Boarders

We frequently get asked about trying to collect from a debtor, both consumer and commercial, who reside in another state. What makes this such a challenge … Continue reading

CFPB – No One is “Too Small”

The Consumer Financial Protection Bureau (CFPB) is now accepting consumer complaints against debt collectors via their web portal ( and I have been through a … Continue reading

CFPB Requires Response to Consumer Complaints

I recently signed up with the Consumer Financial Protection Bureau (CFPB) so they can send me consumer complaints and our company will be required to … Continue reading

Beware Small Claims Judges Bias

“The hearing and disposition of all cases shall be informal, the sole object being to dispense justice promptly and economically between the litigants. The parties … Continue reading

"Do I have to accept any payment a consumer sends me?"

We frequently get asked about accepting payments people send in, and if they are stuck in a “contract” if they accept the payment.  I am … Continue reading

JA Finance Park – Coming to Your Area Soon!

One of my favorite distractions from my day-job is to speak or present at a school.  Over the years, I have had many opportunities to … Continue reading

“My company is the Best! Until I leave.”

Several years ago, I was called on by a salesperson from a financial institution whose motto is modestly put as “The World’s Greatest Bank!”.  I … Continue reading

If you think health care is expensive now, wait until it’s free!

Are you ready for your health insurance premiums to at least double between now and 2016?  According to a report by the IRS handed out … Continue reading