This is one of the most oft-asked questions we get from our Clients and prospective clients. And the answer is simple, and complex! The simple … Continue reading
The three major Credit Reporting Agencies (CRA’s) Equifax, Experian and Trans Union have announced they will significantly limit or reduce the information placed on a … Continue reading
The Consumer Financial Protection Bureau (CFPB) announced at a field hearing in Sacramento, California July 28, 2016 they plan to make it much easier for … Continue reading
Creditors need to take a good look at what their financial responsibility forms require compared to what their software programs charge. We have encountered a … Continue reading
What is “Benchmarking”? For the purpose of this post, we will consider how Southern uses Benchmarking in two ways that can have a significant impact … Continue reading
In today’s debt-collection world, creditors and debt collectors can pay significant legal fees to defend themselves when they really didn’t do anything wrong or harmful to … Continue reading
Getting an Itemized Statement to Balance is Not Negotiable! 
“Will you take my account for collection?” 
2018 is a Year of Technical Upgrades at Southern! 
Oregon Collectors Association Scholarship is Available! 
Adding Value – Partnerships That Train! 